BT Pay Offer 2023 and 2024 – Ballot Result

BT Pay Consultative Ballot Result

Detailed below is the outcome of the ballot on the proposed pay agreement as follows:

  • Accepting the pay offer:                  74% of valid votes
  • Rejecting the pay offer:                   26% of valid votes

Of the ballot papers dispatched, 61% were returned. As a result of the above, confirmation has been given to BT to accept the proposed pay agreement and they will now take steps to implement this in September pay. 
(Branch Results – 72% Accept, 28% Reject, 63% Return)

Taking into consideration the unagreed flat rate increase of £1,500 that management imposed in April 2022 – triggering the first large-scale industrial action in BT Group for 35 years – the deal translates into overall pay rises during the period from April 2022-2024 ranging from 13.72% to circa 23% for the lowest paid.

Commenting on both the 2023 and 2024 elements of the deal, CWU deputy general secretary Andy Kerr said, “The fact that both pay rises are fully consolidated firstly means that increased hourly rates flow through to pay-related payments such as overtime, bank holiday premiums and pension. Secondly it means next April’s rise of 4% will be compounded on top of the 2.5% rise in September.

“It’s worth nothing that the Treasury’s long-term economic forecasts are predicting  a fairly rapid decrease in inflation to between 2.5% and 3.2% in 2024.

“As such, the 2024 element of the deal has genuine potential of being a true cost of living-plus increase  – but given recent economic volatility the CWU has sought and secured a commitment from BT to re-enter negotiations should the situation change significantly.”

Thanking all those who participated in the consultative ballot, Andy concludes: “I’m glad that a sizeable majority agreed with the view of the CWU Executive that this is a fair settlement when viewed against current and projected inflation levels and provides our members with some certainty for the next year and a half.

“Talks will continue on the wider grading issue, which should result in further uplifts for some, but these discussions are taking longer than anticipated due to their complexity – so banking a good deal on pay now made strong sense.”

Telecoms & Financial Services Executive chair Karen Rose agrees: “The fully consolidated and pensionable increases of between circa 14% and 23% that all team member grades will have received in the two year period between April 2022 and April 2024 simply wouldn’t have been possible without the tremendous action that members took last year.

“There can surely be no clearer example than that of the power of collective action and the benefit of trade union membership.” Thanks to all of you who have participated in your pay ballot.


Following the resolution of last year’s pay dispute, the company committed to a further review of pay from 1st September 2023.  Following discussions with BT with regard to this review, a pay offer has been made which the CWU has agreed to recommend to you via a consultative ballot in the coming weeks.

The terms of the pay offer are detailed below: 

  • A 2.5% pay increase that is fully consolidated and pensionable from the 1 September 2023 – this is in addition to the £1500 paid on 1st January 2023.
  • A further 4% pay increase that is fully consolidated and pensionable from the 1st April 2024.
  • These awards will flow through to those allowances specified in the NewGRID Agreement as automatically linked to the annual pay review.
  • The date of the next annual pay review will be 1st April 2025.
  • The pay offer provides pay increases from January 2023 to April 2024 of between 10%-14% and from April 2022 to April 2024 of between circa 14%- 23%.

The pay offer for next year provides a level of certainty for you. Inflation is showing signs of decreasing and whilst we are still in difficult economic times, the analysts’ forecast is that it will continue to fall to less than 4% by next Spring.

The pay offer is subject to a consultative electronic ballot and therefore you will get to vote on the deal. This pay offer is being recommended by the CWU.  The timetable for the ballot will be notified to you in the coming days. Please ensure we have your correct email address and look out for further communication.

If you have comments on the pay offer please email:  btpay@cwu.org