Latest ISS & CBRE News

13th December 2021 – CBRE National Team Election 2021

Following TB 208/2021 detailing the CBRE National Team Election 2021, the following nominations have been received:

Anthony FaulknerNorth Wales & Chester Combined
Adam LingardLincolnshire & South Yorks
Kate MurphyNorthern Ireland Telecoms
Jim ThompsonSouth East Central
Clive StringerMidland No 1

The Chair of the Team is a member of, and determined by, the Telecoms and Financial Services Executive.

There are 4 elected positions on the CBRE NT.  5 nominations have been received and therefore an election is required.

The ballot will open today, the 13th December and close at noon on the 20th of December.

Results will be declared on 21st December 2021.  

Branches with members in CBRE will be eligible to cast their vote based on their CBRE (BT account CBU) membership.

Any enquiries regarding the election should be directed to

10th December 2021 – ISS National Team Election 2021

Following TB 209/2021 detailing the ISS National Team Election 2021, the following nominations have been received:

Mohamed JamaMidland Counties
Peter NewcastleNorth East

The above representatives are therefore elected to the ISS National Team in line with the ISS NT Constitution.

Only 2 nominations were received leaving a vacancy on the team.

The Executive member and Chair of the team is Dave Tee.

Any enquiries regarding the election should be directed to

25th November – Welcome reassurances for ISS members as BT Centre closure looms

Robust intervention by the CWU on behalf of ISS security guards, who’d initially been told they’d have to reapply for their jobs to secure guaranteed employment at BT’s new London HQ when BT Centre closed on December 6, secured a swift  management clarification in October.

But it has taken longer to secure similar guarantees of continuity of employment and Ts&Cs for scores of housekeepers and ‘front of house’ staff who faced the upheaval of separate TUPE transfers following the  shock announcement that ISS had not been successful in its tenders to replicate those functions at the company’s new ‘One Braham’ headquarters in Aldgate.

Yesterday (Tuesday), however – with BT’s phased exit from its historic Newgate Street head office just two weeks away from its conclusion – intervention by the CWU secured the categorical assurances that impacted members have been craving for.

CWU national officer Tracey Fussey said: “It’s regrettable it took a determined final push by the CWU to achieve confirmation that every single one of the protections for transferring staff contained in TUPE law had been followed through in full – but I’m pleased to say that the seamless transfer of the previously outsourced BT Facilities Services members to their new employers is now finalised.

“The housekeepers involved now form a recognised bargaining unit in the Peartree contact cleaning company – which we look forward to working with in the future – while the ‘front of house’ staff join our existing bargaining unit in CBRE, with only the security guards at One Braham remaining with ISS.

“All have transferred to their new place of employment with their terms and conditions entirely unchanged .

“Crucially this includes the guarantee that the Real Living Wage will remain the baseline pay for everyone on the BT contract, and that the compensatory payments the CWU secured for those who lost free BT Broadband – as a result of their disputed outsourcing by BT Facilities Services – will continue to be paid.”

5th August 2021 – Big ‘yes’ vote for hard-negotiated ISS pay rise.

ISS members working on the BT contract have voted by more than four to one to accept a CWU-brokered pay settlement for 2021 that will see nearly three quarters of employees receive a consolidated rise of 2.15%.

Crucially, ISS’s final offer – which emerged at the culmination of protracted talks – maintains the Real Living Wage as the absolute minimum hourly pay rate for housekeeping and security members who were outsourced by BT in April 2019.

As such, the deal, which was placed before members in a consultative postal ballot that commenced last month, involves a baseline 20p per hour rise from £9.30 to £9.50.

The 2.15% pay increase also extends to a small number of employees whose hourly rate currently sits just above £9.50. Higher paid staff, meanwhile, will receive 1.75% – with the fully consolidated increases all flowing through to overtime and other pay-related elements.

Commending the company’s final offer to members just prior to the ballot opening, the union’s ISS National Team chair Dave Tee had pointed out that, in an area where the lower National Living Wage pay rate of £8.72 an hour is commonplace, the importance of the union’s success in ensuring Real Living Wage pay rates were carried over in the BTFS outsourcing agreement had once again been underlined.

Thanking members for demonstrating their unequivocal support of the deal, newly elected CWU national officer for ISS, Tracey Fussey, concludes: “While we accept that the Covid pandemic has presented many challenges to ISS – just as it has to many other companies – it was hugely important to the CWU that, as agreed in the TUPE transfer, the Real Living Wage as defined by the Living Wage Foundation remains the minimum wage rate on the BT contract.

“This deal delivers that objective, but our aspirations don’t stop there and we hope that next year we can build on that.”