CWU STATEMENT ON OFCOM REVIEW OF UNIVERSAL SERVICE OBLIGATION.
Ofcom have today (5th September) announced a review and subsequent consultation into the future of the universal service obligation (USO).
The OFCOM review can be viewed here.
Royal Mail’s entirely predictable responce can be viewed here.
“It is absolutely vital this takes into account the views and experiences of postal workers
across the UK.
“They have witnessed the deliberate dismantling of the USO and the destruction of quality
of service over a sustained period of time.
“This has only worsened since the BEIS Select Committee earlier this year and OFCOM
should be holding Royal Mail to account, not opening the door to facilitate their
manufactured crisis.
“The CWU will play a full part in the review and our position isn’t about opposing change for
the sake of it, but about focusing on protecting the postal services of the UK, delivering the
best possible service to the customers, restoring quality of service and ending the relentless
pressure that is currently on our members.”