Membership Records Check – Important !

The CWU has now given notice of an Industrial Action ballot for BT, Openreach and EE members.
To enable any action to be lawful, it is important that we have your up to date information with regard to postal address, grade and correct work location.

If you are a BT, Openreach employee, then one of our officers should be contacting you over the next few weeks, to confirm your details. If you haven’t been contacted, or you have recently changed any of your contact details, then please contact one of our branch officers.

❗ To ensure that you are receiving the relevant updates – our members are urged to inform the CWU of any changes to their membership details – especially changes of address or personal email accounts.
This indeed, applies to all members which ever company you work for.


There are four different ways to update your membership details:

  • Log into the members’ only section of the CWU website using the username and password you have previously been sent, and change your own details.
  • Use the form here to let us know of your new details
  • Contact one of our branch officers to provide them with your new details.
  • Email your new details to membership@cwu.org who will make the changes necessary. Please provide your membership number.

Please Note – All information is used just by the CWU and never given/sold to any other organisation/company.

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